Home is more important than ever. As an essential business, we are committed to offering the maintenance, repairs, products, and services you need to be healthy, safe, and comfortable as you rely on your home more than usual.
Important Notice: Due to the pandemic, the appliance industry is experiencing a slowdown in parts production and distribution. This may affect your appliance repair. We will continue to work closely with suppliers to source, ship, and report the status of your appliance part(s) quickly and reliably. Please call our customer advocacy team at 816-448-0611 if you have any questions. We are here to help!
We have worked hard to develop protocols to keep everyone healthy. Following public health recommendations, we use the following guidelines for service calls.
Before your Service Call
We will ask you a few simple questions before we send a technician out to your home to make sure your home is healthy. The technician will repeat those questions when they arrive. Our protocol is designed to keep everyone safe.
During your Service Call
Between Every Service Call
We’ve given our coworkers extra sick pay to help them stay home if they feel unwell, and we are doing everything possible to keep our customers and coworkers healthy. We know you are relying on your plumbing, electrical, heating, cooling, and drain systems heavily while you stay at home more, and we are committed to keeping your home safe and comfortable. Please let us know if you have any questions.
published 4/14/2020, updated 12/10/2020.