We've been A.B.May customers for 15 years, in 2 different homes. Recently our A/C went out and after calling, we didn't go through one night without A/C. The tech showed up that day, diagnosed the problem, ordered a new part, provided a temporary solution, and arranged installation of the new part. Although the HVAC unit is less than 4 years old, A.B.May techs had to repair the furnace this past winter. We got the same great service experience. We saved thousands of dollars and were never inconvenienced.