On the day of your service, we will call to confirm you are there before we send the technician to your home. Please try to answer your phone to get the fastest service possible.
We look forward to seeing you soon and providing you with 5-star service!
The technician will look at the problem with you and ask you questions to understand the situation. Please ask any questions you have, too!
The technician will thoroughly diagnose the problem and explain it to you.
They will provide you with several ways to remedy the problem, empowering you to make the choice that best suits your needs.
Once you have decided on an option, the technician will get your approval before they start any work. Most things can be addressed in the same visit.
If you don’t receive 5-star service before, during, or after your appointment, we want to know. We care about your happiness, and we will work to make things right.